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Home > Smart Relays > ZEN58 Low Voltage XS Relay > ZEN58 & Hubitat > Can't Add My ZEN58 Low Voltage XS Relay to Hubitat
Can't Add My ZEN58 Low Voltage XS Relay to Hubitat
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Trouble including the ZEN58 to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion.

This can be done even if the relay was never connected to your hub.

 

If the relay is having problems connecting to Hubitat:

  1. Open Hubitat in your Internet browser

  2. Go to Devices

  3. Click on + Add Device in the top right corner

  4. Click on Z-Wave

  5. Click on Start Z-Wave Exclusion

  6. While the device is searching for a device, click the Z-Wave button on the relay 3 times as quickly as possible. 

  7. The app will indicate when the device is successfully excluded.

Important Note: A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the device, the clicks need to happen as fast as possible; if the clicks are not completed fast enough, the relay will engage instead and the device will not enter inclusion or exclusion mode. You will know you have clicked fast enough when the LED indicator begins flashing rapidly.

 

Once you have successfully excluded your ZEN58, follow these steps to re-include your ZEN58 to Hubitat.

 

If exclusion does not allow for the relay to be included, please try factory resetting the device before attempting inclusion again.

 

Please let us know if you are still seeing issues with configuring your device and we will be glad to help!

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