The ZSE42 Water Leak Sensor will be recognized correctly on the Z-Box right out of the box, without any drivers or custom handlers! You can add the sensor using the Z-Box web interface or the Z-Box Hub mobile app, and we've included instructions below for both methods.
If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.
Mesh Inclusion Steps
ZSE42 Mesh Inclusion From the Web UI
1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon.
2. You will be redirected to the Devices menu.
3. Click on + Add device.
4. Select the Z-Wave Device option.
5. Make sure you can physically access your ZSE42 Leak Sensor and click Start on the screen..
6. While the hub is in inclusion mode, click the Z-Wave button on the ZSE42 3 times as quickly as possible. The LED indicator will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.
7. Once the device is found, you'll be able to rename it and assign it to its room.
8. Click Next and then Finish once you rename and organize all of the newly created devices.
ZSE42 Mesh Inclusion From the App
1. Open the Z-Box Hub app on your mobile device.
2. Click More in the bottom navigation menu.
3. Click on + Add Devices.
4. Click on Z-Wave Protocol and follow the same inclusion steps as described for the WEB UI above.
5. Make sure you can physically access your ZSE42 Leak Sensor and click Start on the screen.
6. While the hub is in inclusion mode, click the Z-Wave button on the ZSE42 3 times as quickly as possible. The LED indicator will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.
7. Once the device is found, you'll be able to rename it and assign it to its room.
8. Click Next and then Finish once you rename and organize all of the newly created devices.
Z-Wave Long Range Inclusion Steps
If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.
ZSE42 Z-Wave Long Range Inclusion From the App
Ensure the ZSE42 is NOT powered on at this time. You must initiate SmartStart before powering on the device in step 5.
1. Open the Z-Box Hub app on your mobile device and click More in the bottom navigation menu.
2. Click on + Add Devices.
3. Click on Z-Wave Smart Start Protocol.
4. Select Long Range and scan the QR code on the device or device package.
5. Z-Wave Smart Start will initialize. Power on the ZSE42 Leak Sensor. Wait for the device to be configured.
6. You can edit the name, room, icon, etc. for the device. Please note that the Node ID for the device will show a number higher than 255 for ZWLR devices. Nodes 1-255 are reserved for the hub and mesh devices. 256 and higher will be ZWLR nodes in accordance with the Z-Wave Specification.
ZSE42 Inclusion Troubleshooting Steps
Trouble including the sensor? Try a soft, hub-based reset first. We recommend performing the reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):
- Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.
- Click the red - Remove device button in the top right corner.
- Select Z-Wave Device in the next screen.
- Make sure you can physically access your ZSE42 Sensor and click Start on the screen.
- Press and release the Z-Wave button on the sensor 3 times as quickly as possible. The LED indicator will start blinking and the Z-Box Hub will display a "Device removed" message.
Still having issues? Try a factory reset before including the device:
- Make sure the sensor is powered.
- Click the Z-Wave button twice and hold it the third time for 10 seconds. The LED indicator will blink continuously.
- Once the LED becomes solid, within 3 seconds, click the Z-Wave button twice more to finalize the reset.
- The LED indicator will flash 3 times to confirm a successful reset.
After resetting the unit, try including it to your Z-Box again to see if that helped resolve any issues you were seeing.
More questions? Please let us know, and we'll be happy to help!
