Customize the ZSE11's settings, like reporting frequencies and thresholds, so that the sensor best fits your needs. Check out the complete list of advanced settings for the ZSE11 Q Sensor here . The process to adjust these parameters in Vera is the same for all. Here's how to how to adjust the parameter setting…
Unfortunately, Wink doesn't recognize any type of multi-level sensors regardless of brand. Wink also doesn't support many of the newer Z-Wave Plus devices based on the updated command classes. You can find out more about the Q Sensor's compatibility here . We'd recommend using your ZSE11 sensor with SmartThings…
Exclusion is a type of soft reset that can help with most inclusion issues. If your sensor won't pair, that's the first thing to try! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory …
The ZSE11 Q Sensor can be powered by 2 CR 123A batteries (included) and/or a micro-USB cable (sold separately). Once the batteries and/or USB cable are inserted, the ZSE11 Q Sensor's LED indicator should flash any time you press the Z-Wave button. * 500/700 series: The 700 series ZSE11 sensor can ONLY ever be powe…
If your Q Sensor shows a "Can't Detect Device" error, then it may be a range or connectivity issue. The first troubleshooting step to try is to Update Neighbor Nodes . This is a useful feature in Vera's interface that allows you to refresh the connections between hub and devices, and may help Vera find the most ef…
If your Q Sensor is having trouble adding to your Hubitat network, then you need to try to exclude it first. The exclusion process acts as a soft reset for any Z-Wave device, helping with any inclusion or configuration issues. You can do this even if the ZSE11 has never been included to Hubitat: it will simply confi…
If your ZSE11 sensor is having trouble communicating with SmartThings, it could be out of range or experiencing connectivity issues. You can use the network repair feature to refresh your mesh network's connections using the SmartThings app. See the steps below: * Open your SmartThings app and locate your SmartT…
ZSE11 constantly dropping from your network? Here's what to try: Obstacles like thick walls, large furniture, or metal elements can shorten range, but it doesn't mean you can't have Z-Wave devices. Range will always depend on the specific structure of your house and the strength of your mesh network. If you're se…
You can use the ZSE11 Q Sensor as a signal repeater in your Z-Wave mesh network if it's powered by a micro USB cable. Here is how to do that: * Connect the sensor to a micro USB cable and a matching power adapter (a regular 5V / 1A power supply will work best) * Bring it near the location you'll be using i…
Make sure to have the sensor's new lua Edge driver installed to properly recognize the device and configure it in your SmartThings network. Once you have the Edge driver installed, you'll want to exclude the device from SmartThings. The process is a type of reset that helps with most configuration issues. Even if …