How Do I Perform Hard Reset on My Outdoor Motion Sensor?

Reset is a good move if your sensor is unresponsive to commands or shows no LED activity no matter what you try. 

To reset your Outdoor Motion Sensor to factory settings, start by opening the battery cover to expose the battery compartment and tamper switch. Then CLICK-CLICK-CLICK-CLICK’N’HOLD the tamper switch for AT LEAST 5 SECONDS. The LED indicator will turn off to indicate successful reset.The sensor will then enter auto-inclusion mode for 4 minutes.

Hard reset will erase all custom settings and recorded activity so that your device is restored to factory settings. 

After resetting the sensor, try including it again to your Z-Wave network to see if that helped the issue. 

If reset doesn't help or if you have general questions about the process, let us know! We'll be happy to help.