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Showing articles from Vera tag

My ZSE11 Q Sensor Shows "Can't Detect Device" in Vera

## If your Q Sensor shows a "Can't Detect Device" error, then it may be a range or connectivity issue. The first troubleshooting step to try is to **Update Neighbor **Nodes****. This is a useful feature in Vera's interface that allows you to refresh the connections between hub and devices, and may help Vera find the …

How to Add Your ZSE43 Tilt | Shock XS Sensor to Vera

## Adding your ZSE43 XS Sensor to Vera is fast and simple. Below are the steps to pair your device: 1. Power on the ZSE43 Sensor 2. In your Vera app, select the **Devices** tab. Next, click on the gray "**+ Add Device**" button 3. Choose **Generic Z-Wave Device** from the device list 4. **Click the Z-Wave bu…

How to Add Your ZEN51 Dry Contact Relay to Vera

## Adding your ZEN51 Dry Contact Relay to Vera is quick and simple. Below are the steps to pair your device: 1. Power on the ZEN51 2. In your Vera app, select the **Devices** tab. Next, click on the gray "**+ Add Device**" button 3. Choose **Generic Z-Wave Device** from the device list 4. **Click the Z-Wave …

How to Change the Advanced Settings for My ZSE42 Water Leak XS Sensor in Vera

## Change the settings of your ZSE42 to fit your installation needs! You can adjust the settings for your Water Leak Sensor - like the LED indicator color or low battery alerts. Here are the steps to change parameters (or settings) in your Vera interface; below is how to set the low battery alert value as an example…

Can't Add My ZSE11 Q Sensor to Vera

## Exclusion is a type of soft reset that can help with most inclusion issues. If your sensor won't pair, that's the first thing to try! Put the controller into inclusion mode and once inclusion times out, try the steps below: 1. Tap the green **Retry** button in the bottom right corner of the app - this will put …

How to Add Your ZEN73 On/Off Toggle Switch to Vera

## Follow the steps below to add your ZEN73 Switch to the Vera hub: 1. Select the **Devices** tab in your Vera app. Then click on the gray "**+ Add Device**" button 2. Choose **Generic Z-Wave Device** from the device list 3. **Toggle the switch UP 3 times quickly **(the LED indicator should flash blue and once …

Can't Add My ZEN32 Scene Controller to Vera

## If your ZEN32 has trouble being added to Vera, then exclusion is the next thing to try. You'll want to follow the inclusion steps one more time: 1. Select the **Devices** tab in your Vera app. Then click on the gray "**+ Add Device**" button 2. Choose **Generic Z-Wave Device** from the device list 3. **Clic…

My ZEN32 Scene Controller Shows Offline in Vera

## ZEN32 not responding to Z-Wave commands? It could be a range or connectivity issue. The next best step after successfully including your Scene Controller is to refresh the connections in your mesh network. You can do this in Vera with a helpful feature called **Update Neighbor Nodes.** It will help Vera find the m…

How to Add Your ZEN74 Toggle Dimmer to Vera

## Here is how to pair your ZEN74 Dimmer with the Vera hub: 1. Select the **Devices** tab in your Vera app. Then click on the gray "**+ Add Device**" button 2. Choose **Generic Z-Wave Device** from the device list 3. **Toggle the dimmer UP 3 times quickly **(the LED indicator should flash blue and once the swit…

How to Add Your ZAC36 Valve Actuator to Vera

## With your ZAC36 successfully installed and working manually, the next step is Z-Wave inclusion! The Titan will fit on valves up to 1.25". Is your pipe larger? [Reach out to us about an extension kit][1] for the ZAC36 to accommodate larger pipes/valves. **Follow these steps for including the Valve Actuator to Vera:…

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