What Happens if My Zooz Device Has Been Discontinued?
## It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! _What Kind of Changes Can Occur With Zooz Devices?_ * **Firmware changes** * New firmware can be applied to your exist…
How to Access Advanced Settings for ZEN25 Double Plug on Home Assistant
## Ready to customize your ZEN25 Double Plug? The device is fully integrated, so the advanced settings should be available. The ZEN25 is integrated with the [latest JS integration of Home Assistant][1]. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the [n…
ZEN25 Double Plug Advanced Settings
## Here is a full list of advanced settings (parameters) for the ZEN25 Double Plug firmware 2.0: ### _On/Off Status Recovery After Power Failure_ **Parameter 1**: Choose the recovery state for your Double Plug’s outlets if power outage occurs. **Values**: 0 – Double Plug remembers the status for each outlet prior …
My ZEN25 Double Plug Shows Offline in Hubitat
## Your ZEN25 Double Plug could be displaying as “offline” in Hubitat if it is out of range or didn’t configure properly. The problem might be fixed with a simple solution: Z-Wave Network Repair. You’ll want to see if your Hubitat platform version is up-to-date first. Then you can use Z-Wave Repair to refresh your co…
My Double Plug ZEN25 is Unresponsive to Home Assistant
### Can your Double Plug be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Double Plug is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture,…
Can't Add My Double Plug ZEN25 to Home Assistant
### If you're having issues including your Double Plug to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's how to do it: 1. In Home Assistant: open **Settings **> **Devices and Services **> **Z-Wave JS*…
Can't Add My ZEN25 Double Plug to Hubitat
## Exclude to include? You would be surprised what might work to connect your ZEN25 to your hub. Exclusion serves as a gentle reset to fix various connection and configuration issues, even if the device was never paired successfully. Hubitat will confirm that an "unknown" device was excluded and then you’ll be able t…
How to Add Your ZEN25 Double Plug to Wink
### Get quick and reliable on/off control of both plugs using your Wink app. You'll also be able to use the ZEN25 Double Plug in custom schedules and Robots. However, you won't have access to the ZEN25Double Plugs's advanced settings and parameter inputs. You also won't be able to monitor the device's energy consumpt…
My ZEN25 Double Plug Shows "Can't Detect Device" in Vera
### The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Let's start with **Updating Neighbor Nodes**. This is a useful feature in your Vera interface that will refresh the network and help Vera find the most efficient route to your Double Plug. Give this a try if you're e…
My ZEN25 Double Plug Shows Offline in Wink
### Since Wink is entirely cloud-based, an "Offline" error may point to a range or connectivity issue. The first thing to try is **Network Discovery**. This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and it should help reset the connections between your hub and devi…
