How to Access Advanced Settings for My ZEN20 Power Strip on Z-Box
## No configuration issues here! The ZEN20 will be recognized and configured correctly by the Z-Box out of the box, without a need for any custom drivers or special device handlers. Here is how you can access and change all of the [advanced settings and parameters][1] for your ZEN20 Power Strip on the Z-Box Hub. Curr…
My ZEN20 Power Strip Shows No Connection on My Z-Box Hub
## Getting a "No Connection" message about the ZEN20 Power Strip on your Z-Box Hub? We can help! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is n…
Can't Add My ZEN20 Power Strip to My Z-Box Hub
## Trouble with including your ZEN20 Power Strip to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another way to thi…
How to Add Your ZEN20 Power Strip to Z-Box
## The ZEN20 Power Strip will be recognized correctly on the Z-Box, out of the box. No need to install any custom drivers! Just plug in the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Check out the simple inclusion instruct…
How to Access Advanced Settings for ZEN20 Power Strip on Home Assistant
## Looking to customize your ZEN20 Power Strip in Home Assistant? The ZEN20 is fully integrated with the latest [JS integration of Home Assistant][1]. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the [new Z-Wave JS integration][2] since all others have e…
ZEN20 Power Strip FAQs
## **Frequently Asked Questions About the ZEN20 Power Strip** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compatible". Yo…
My Power Strip ZEN20 is Unresponsive to Home Assistant
### Can your Power Strip be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Strip is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture,…
Can't Add My ZEN20 Power Strip to Hubitat
## If you’ve given the inclusion process a few tries with no success, then exclusion is the next step. The process will act as a different type of reset that will help with any pairing or configuration difficulties. Once the ZEN20 is successfully removed (Hubitat will send a confirmation), it will be able to join you…
Can't Add My Power Strip ZEN20 to Home Assistant
### If you're having issues including your Power Strip to Home Assistant, exclusion is the first thing to try: Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Here's how to do it: 1. In Home Assistant: open **Settings **> **Devices and Services **> **Z-Wave…
My ZEN20 Power Strip Shows Offline in Hubitat
## If the status of your ZEN20 Power Strip shows as “offline” status could indicate your device is out of range or didn’t configure properly. Try these steps to resolve the problem. First, check if your Hubitat hub is updated to the latest platform version. Once you have done that, you can try a Z-Wave Network Repair…
