My ZEN14 Outdoor Double Plug Shows Offline in SmartThings
## A device that shows as offline or unavailable suggests a range or connectivity issue. The first step is a to refresh your mesh's network connections via a network repair: 1. Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. 2. Tap the three dots i…
How to Add Your ZEN54 0-10 V Dimmer to SmartThings
## Is your ZEN54 0-10V Dimmer installed and powered? Let's get it included to SmartThings! The process is simple; just follow the easy steps below to have your 0-10V Dimmer included to SmartThings. You'll be able to control the device connected to your ZEN54 from the app, create on/off schedules for it and use it in m…
How to Access Advanced Settings for My ZEN53 DC Motor Controller on SmartThings
## To ensure the ZEN53 is properly recognized on SmartThings, you'll need to install the custom Edge driver for the device. We've included the instructions below on how to install the driver; if you haven't added one before, it's an easy process that only takes a few minutes! It will let you customize all the advance…
Can't Add My ZEN54 0-10V Dimmer to SmartThings
## Inclusion troubles? Please start by ensuring you have [the lua Edge driver installed for the ZEN54][1], in order for the device to be correctly recognized and configured on SmartThings. If you have the driver installed, give exclusion a try before including the ZEN54. The device can be excluded at any time, even i…
How to Add Your ZEN55 DC Signal Sensor to SmartThings
## Is your ZEN55 DC Signal Sensor correctly wired and powered up? All that's left is to get it included to your SmartThings hub! You'll need to make sure you [install the Edge driver][1] for the ZEN55 prior to following the inclusion steps below. ## Once the custom Edge driver is installed for your ZEN55, you can fol…
How to Access Advanced Settings for My ZEN54 0-10 V Dimmer on SmartThings
## Let's get the custom Edge driver installed to ensure your ZEN54 0-10V Dimmer is properly recognized on SmartThings! If you haven't added one before, it's an easy process that only takes a few minutes! It will let you customize all the advanced settings for the ZEN53 DC Motor Controller. We've included the instruct…
How to Add Your ZEN05 Outdoor Plug to SmartThings
### Add your Outdoor Plug to SmartThings in a few easy steps. You'll be able to control the device connected to your plug from the app, create on/off schedules for it and use it in more complex automations. If you have your smart speaker connected to SmartThings, you'll also be able to control the plug with voice comm…
How to Add Your ZAC38 800 Z-Wave Range Extender to SmartThings
## Adding your ZAC38 Range Extender to SmartThings is quick and easy! ## We recommend installing the [custom lua Edge driver][1] for your ZAC38 so you can take advantage of the advanced settings of the device as well. It's best to add your Range Extender from the target location to establish the best route from the …
Can't Add My ZEN14 Outdoor Double Plug to SmartThings
## Are you having issues including the Double Plug to SmartThings? Give exclusion a try! Exclusion acts as a soft reset for the device and can even be done even if your ZEN14 was never added to the network. The process can help with any inclusion or configuration issues. **Here are the steps to remove the ZEN14 from…
Can't Add My ZEN04 Smart Plug to SmartThings
## Having trouble pairing your Smart Plug to SmartThings? Try excluding!** ** Exclusion can help with any inclusion or configuration issues. It acts as a soft reset and can be done even if your ZEN04 was never added to the network. **Here are the steps to remove the ZEN04 from the SmartThings app:** 1. Open your …
