## Will the ZEN24 Toggle Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Se…
## The wall plate screw for your toggle switch won't stay in, no matter what you try. Let's fix it. First, let's take a look at the ground wire. Is the ground wire [inserted into the terminal ][1]or is it wrapped around the screw? If it's wrapped around the screw, this may create an obstacle in the back of the upper …
## Inclusion issues are usually no big deal. Here's where to start: The ZEN24 dimmer will work with SmartThings out of the box, but we recommend you add the [lua Edge driver][1] to access the advanced settings. If you're seeing inclusion issues with your dimmer, try excluding the device from the network and giving it…
## Here is a full list of advanced settings (parameters) for ZEN24 Toggle Dimmer VER. 4.01 firmware: ### _On/Off Toggle Orientation_ **Parameter 1: **Choose if you want to turn the light on or turn the light off when you toggle the switch up. **Values: **0 – Toggle up to turn the light on, toggle down to turn it of…
## **Frequently Asked Questions About Zooz Light Switches & Dimmers** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compati…
SmartThings is slowly transitioning from the legacy groovy platform to the [new lua platform][1]. This creates new challenges for seamless integration as well as access to key and advanced features of our devices. As usual, we're committed to providing the best possible experience to all of our customers, regardless o…
## While Zooz switches cannot be directly wired to other smart switches or electronic add-on switches, you can make two Zooz switches work together using remote Z-Wave control. Remember, always wire your Zooz switches according to the appropriate diagram from the manual for the model you're installing. Zooz switches …
## Why is there a 15W / 20W minimum load required for some of our dimmers? Our recommendation is to have at least 15 Watts of load connected to your Zooz ZEN22, ZEN24, ZEN72, ZEN74, and ZEN77 VER 3.0/4.0 dimmers even though chances are the switch will work just fine with a single LED bulb as well. It's quite random h…
## Zooz 500 series VER. 2.0 / 3.0 / 4.0 switches are compatible with 5-ways only with particular wiring scenarios. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, and ZEN74 - please note the wiring for the ZEN73 and ZEN74 has changed so follow the instructions for your model only when wirin…
## You may have noticed our Zooz light switches line has expanded. We just love updating and upgrading products for you! So what's the difference between the new 700 series switches and the 500 series models? **Here is a short list of upgrades we implemented in the 700 series models:** * **700 series Z-Wave chip*…