My ZEN32 Scene Controller Shows Offline in Vera
## ZEN32 not responding to Z-Wave commands? It could be a range or connectivity issue. The next best step after successfully including your Scene Controller is to refresh the connections in your mesh network. You can do this in Vera with a helpful feature called **Update Neighbor Nodes.** It will help Vera find the m…
My ZEN21 On/Off Switch Shows "Can't Detect Device" in Vera
### Connectivity issues happen to the best of us. Here's what to try first: (This is a discontinued product, replacement model: ZEN71) **Update Neighbor Nodes** is a helpful feature in Vera's interface that refreshes the connections between Vera and your devices. It will help Vera find the most efficient route to yo…
My ZEN26 On/Off Switch Shows "Can't Detect Device" in Vera
### Is it connectivity? Configuration? Range? Let's figure this out together: Let's start by refreshing the connections between Vera and your device by deploying **Update Neighbor Nodes**. This is a useful feature in your Vera interface that will help Vera find the most efficient route to your switch after everything…
My ZEN24 Dimmer Shows "Can't Detect Device" in Vera
### The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Here's where to start: If the dimmer is wired up and working well manually, start with Update Neighbor Nodes. This is a** **useful feature in your Vera interface that will refresh the network and help Vera find the m…
My ZSE18 Motion Sensor Shows "Can't Detect Device" in Vera
### This points to a range or connectivity issue. Let's figure it out together: The very first thing to try is **Update Neighbor Nodes**. This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices. It may help Vera find the most efficient route to you…
My ZSE19 Multisiren Shows "Can't Detect Device" in Vera
### This may be a range or connectivity issue. Let's see if we can suggest some solutions. The very first thing to try is **Update Neighbor Nodes**. This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices. It may help Vera find the most efficient r…
My ZEN27 Dimmer Shows "Can't Detect Device" in Vera
### Let's start by updating neighbors nodes in your Vera interface. This particular error message can indicate a connectivity, range, or configuration issue, so **Update Neighbor Nodes **can help.** **This is a useful feature in your Vera interface that will help Vera find the most efficient route to your dimmer afte…
My ZEN22 Dimmer Switch Shows "Can't Detect Device" in Vera
### This error may hint at a range or connectivity issue. **Update Neighbor Nodes** should be your first stop. It's a helpful feature in the Vera app that refreshes the connections between Vera and your devices. It will help Vera find the most efficient route to your switch. We'd recommend giving this a try first: 1…
My ZEN23 On/Off Switch Shows "Can't Detect Device" in Vera
### Is it connectivity? Configuration? Range? Let's see if we can get Vera to detect your switch: Whenever you'd like to refresh connections between Vera and your device, check out **Update Neighbor Nodes**. This is a useful feature in your Vera interface that will help Vera find the most efficient route to your swit…
My ZEN15 Power Switch Shows "Can't Detect Device" in Vera
### The "Can't Detect Device" error usually points to a range or connectivity issue. If your ZEN15 Power Switch shows Can't Detect Device in your Vera app, first try to **Update Neighbor Nodes**. This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devi…
