ZEN23 On/Off Toggle Switch & Compatible Hubs
## Will the ZEN23 On Off Toggle Switch work with my hub? The switch works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Alm…
Ground Wire Won't Stay in the Terminal on My Toggle Switch
### If you're having issue inserting the ground wire into the ground terminal so that it holds, here's what to try: This issue will be addressed in the new upcoming version of Zooz switches, where the shape and size of the metal plaque will be altered to better accommodate the ground wire. That being said, we've bee…
ZEN23 Toggle Switch Change Log
## Here's where you'll find the changes and updates we made to the ZEN23 switch model so far. ### _VER. 1.0 (released 6/2016)_ _Original release._ **Hardware: ** * Did NOT include neutral jumper or short screws for wall plate * Implemented the classic 3-way functionality with a dedicated add-on switch required…
Upper Wall Plate Screw Doesn't Fit for My Toggle Switch
## The wall plate screw for your toggle switch won't stay in, no matter what you try. Let's fix it. First, let's take a look at the ground wire. Is the ground wire [inserted into the terminal ][1]or is it wrapped around the screw? If it's wrapped around the screw, this may create an obstacle in the back of the upper …
ZEN23 On/Off Toggle Switch Specs
**Here are the technical details for the On/Off Toggle Switch ZEN23 VER. 2.0/3.0:** * **Z-Wave Signal Frequency:** 908.42 MHz * **Power:** 120 V, 60 Hz * **Maximum Load:** 960W Incandescent, 150W LED and CFL bulbs, 1800W (15A) Resistive * **Range:** Up to 100 feet line of sight * **Installation and Use:** I…
My ZEN23 On/Off Switch Shows Offline in SmartThings
## As long as your switch works fine manually, the Unavailable error usually indicates a range or connectivity issue. Let's try to figure this out: You will need to perform a **network repair** to refresh your mesh network's connections: 1. Open your SmartThings app and locate your SmartThings hub under Devices. T…
How to Access Advanced Settings for My ZEN23 On/Off Switch on SmartThings
## With the latest transition to the [lua platform][1], the old Groovy custom device handlers will no longer be supported on SmartThings. No worries, we've created a new custom Edge driver for the ZEN23 Switch for the lua platform! We've included detailed instructions on how to install the new Edge driver below. If y…
How to Add Your ZEN23 On/Off Switch to SmartThings
## First things first: verify that your switch works manually. If you can control the connected light without issue, it's time to include it to your SmartThings network. You'll be able to control the switch out of the box but you'll need to install the [lua Edge driver][1] before including the switch to access the ad…
How to Add Your ZEN23 On/Off Switch to Home Assistant
### Before including the switch to your network, confirm that it works manually without issue. Once you've determined that the switch works fine as a manual light switch, it's time to add it to your Home Assistant network. Here's how to do it: 1. In Home Assistant: open **Configuration **> **Integrations **> **Z-W…
Zooz Light Switches & Dimmers FAQs
## **Frequently Asked Questions About Zooz Light Switches & Dimmers** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compati…
