What Happens if My Zooz Device Has Been Discontinued?
## It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! _What Kind of Changes Can Occur With Zooz Devices?_ * **Firmware changes** * New firmware can be applied to your exist…
My ZEN23 On/Off Toggle Switch Shows Offline in Hubitat
## A Network Repair can help improve communication between Hubitat and your ZEN23 switch if it is showing “offline” in Hubitat. It could simply be out of range or not configured properly. See if your Hubitat platform is updated to the latest version before performing a Z-Wave Network Repair. It’s an easy process to r…
Recommended Accessories for Your ZEN23 On/Off Toggle Switch
## Complete the look of your ZEN23 Switch with the right accessories! **What will I need for the installation?** We recommend **preparing the tools you'll need **and **reading the instructions** closely which are provided with your Zooz switch **BEFORE **beginning the installation. Also included in the box with your …
How to Access the Advanced Settings for Your ZEN23 On/Off Switch (Discontinued) on Home Assistant
### We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. (This is a discontinued product, replacement model: ZEN73) Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with acces…
How Do I Perform Hard Reset on My ZEN23 On/Off Toggle Switch?
## Factory reset your ZEN23 to help with any configuration issues. If you've already tried excluding the ZEN23 switch from your network, and it's unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device to…
How to Access Advanced Settings for ZEN23 On/Off Toggle Switch on Hubitat
## The ZEN23 should be recognized by Hubitat with all the advanced settings because it is officially integrated. If you don’t see all the advanced settings in the device view then you’ll need to install a custom device driver. You should verify that your hub’s platform is on the most up-to-date version and that your …
How to Add Your ZEN23 On/Off Toggle Switch to Hubitat
## Hubitat integrated the ZEN23 Switch officially, making inclusion faster and easier directly out of the box. The On/Off Toggle Switch supports S2 security so if you're on a **Hubitat C-7 hub**, you'll want to add your ZEN23 with **S2 Unauthenticated** security for a successful inclusion. Older versions of the Hubit…
My ZEN23 On/Off Switch Shows Offline in Wink
### If you see that the Offline error in your Wink app, here's what to try: **Network Discovery **should be your go-to move! This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your switch. 1. Open your Wink app and t…
My ZEN23 On/Off Switch Shows "Can't Detect Device" in Vera
### Is it connectivity? Configuration? Range? Let's see if we can get Vera to detect your switch: Whenever you'd like to refresh connections between Vera and your device, check out **Update Neighbor Nodes**. This is a useful feature in your Vera interface that will help Vera find the most efficient route to your swit…
Can't Add My ZEN23 Toggle On /Off Switch to Hubitat
## If you’re having trouble pairing the ZEN23 Switch with Hubitat, the next step is to try exclusion. It might seem like a step in the wrong direction but removing the switch from your hub is possible, even if it’s never been added. An “unknown” device will be excluded and you can then try to include it again. Before…
