Can't Add My ZEN71 On/Off Switch to My Z-Box Hub
## Does your ZEN71 Switch not enter inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been…
Can't Add My ZAC38 Range Extender to SmartThings
## Exclusion is the simplest way to resolve any inclusion issues! Just follow the simple steps below.** ** Exclusion can help with any inclusion or configuration issues. It acts as a soft reset and can be done even if your ZAC38 Range Extender has never been added to the network. **Here are the steps to remove the Z…
Can't Add My ZEN55 DC Signal Sensor to My Z-Wave System
## Unable to include your ZEN55 DC Signal Sensor? It may sound counterintuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various configur…
Can't Add My ZAC38 Range Extender to My Z-Box Hub
## Having issues including your ZAC38 Range Extender to the Z-Box? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been …
Can't Add My ZEN53 DC Motor Controller to My Z-Wave System
## Having an issue including your ZEN53 DC Motor Controller? Let's begin by excluding the unit. Exclusion is also known as "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN53 doesn't need to be incl…
Can't Add My ZEN54 0-10V Dimmer to My Z-Wave System
## Having an issue including your ZEN54 0-10V Dimmer? It sounds strange, but the best and simplest resolution is a process called exclusion. Exclusion is also known as "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various configuration or co…
Can't Add My ZEN55 DC Signal Sensor to Home Assistant
## Having trouble adding your ZEN55 DC Signal Sensor to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. **To exclude the ZEN55:** 1. In Home Assistant: open **Setting…
Can't Add My ZEN55 DC Signal Sensor to SmartThings
## Having an issue including your new ZEN55 DC Signal Sensor? Check that you have [the lua Edge driver installed for the ZEN55][1], to ensure the device will be correctly recognized and configured on SmartThings. Once you have verified that the proper driver is installed, you will want to start by excluding the devic…
Can't Add My ZEN54 0-10V Dimmer to My Z-Box Hub
## Inclusion issues? Try the simplest resolution: simply give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! It can be done at any time, even if a device has never been included to the hub! Another way to t…
Can't Add My ZEN55 DC Signal Sensor to My Z-Box Hub
## Having trouble including your ZEN55 to the Z-Box? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to th…
