My 4-in-1 Sensor is Not Reporting Correctly on Vera

If your Vera is upgraded to the latest firmware and you find your sensor doesn't detect motion or update other values, here's what to try.

First, let's check that the wake-up interval shows the correct value. To access this interval:

  1. Click on the ZSE40 Main Device (Motion Sensor) in your Vera interface
  2. Click on Settings
  3. Verify that the interval value is set to 43200 seconds. If it isn't, try changing it to 43200

If you already have the correct value in place, let's try manual configuration. Here's how to do it: 

  1. Click on the ZSE40 Main Device (Motion Sensor) in your Vera interface
  2. Go to the Advanced > Commands tab
  3. Click on Replace Failed
  4. Click the Z-Wave button on the sensor twice quickly (make sure the LED indicator blinks, if it doesn't, wait a few minutes and try again, clicking the button firmly)

Give the above a try and let us know if you're still experiencing issues! Our team is here to help

  • 128
  • 20-Sep-2018
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